Legal

Shipping and Delivery Policy

Paylap HRMS is a digital software service. This page explains how service access is delivered.

No Physical Shipping

Paylap HRMS does not sell or ship physical goods. Therefore, shipping charges, courier tracking and physical delivery timelines do not apply.

Digital Delivery

Service access is delivered digitally through the Paylap HRMS mobile application and related web services. After successful payment verification, subscription access is generally activated within 24 working hours, unless custom onboarding or verification is required.

Android app access is provided through Google Play.
iOS app access is provided through the Apple App Store.
Owner/admin account access may require mobile OTP verification.
Enterprise setup or custom onboarding may require additional time agreed with the customer.

Delivery Support

If paid access is not activated after successful payment, contact support@paylapgroup.com with the transaction ID, registered phone number and company name.